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HP POS (retail solutions) > Products > Care Pack Services

HP Care Pack Services

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running. For HP POS systems and retail solutions, this service covers the base unit as well as attached HP-branded peripherals such as cash drawers, printers, pole displays for monitors, and bar code readers or hand-held scanners that have been sold as part of the POS or bundled product solution.

HP 5 year next business day onsite desktop only hardware support (U7899E)

Receive 5 years of next business day onsite repair from an HP-qualified technician for your computing device, if the issue cannot be solved remotely. This is an easy-to-purchase, easy-to-use onsite hardware repair service for HP POS hardware, excluding HP external monitors. Your customers can enjoy a longer service plan, continued support from HP, and have it onsite!


  • Care Pack type: electronic
  • Coverage period: 60 months
  • UNSPSC code: 81111812
  • Code name: 218

NB: HP Care Pack provides coverage from the hardware purchase date.

Download datasheet CarePackServices.pdf.

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